Returns & Exchanges

At RoyalCDKeys, we strive to ensure your digital experience is seamless; however, due to the nature of digital goods, returns are generally only accepted if the product key remains unredeemed or is proven defective within 30 days of purchase.

Return Process

• 1.
  Verify Key Status

  Before initiating a request, ensure that the digital code has not been activated on any platform and that you have documented any error messages encountered during activation.

• 2.
  Contact Support

  Reach out to our 24/7 customer service team via the contact form or live chat with your order number and a detailed description of the issue.

• 3.
  Technical Investigation

  Our technical team will review the key's status with the official provider to confirm its validity and ensure it has not been used prior to your claim.

• 4.
  Refund or Replacement

  Once the defect is verified or the unredeemed status is confirmed, we will issue a full refund to your original payment method or provide a functional replacement key.